SunSource

SOCIAL

At SunSource, we know that people make the difference – both in our business and in our communities. Therefore, we work to protect the health, safety and well-being of our associates, customers, and other stakeholders through training, oversight and enforcement of safe business practices.

We also provide people with equal opportunities for employment and advancement and foster an environment of mutual respect, diversity and inclusion across our family of companies.

And because we know strong companies need strong communities, we give back through various philanthropic initiatives during the year.

2024 Social Goals & Results

COMMIT TO A DIVERSE WORKFORCE AND BOARD OF DIRECTORS
COMMIT TO A DIVERSE WORKFORCE AND BOARD OF DIRECTORS
PROVIDE AT LEAST 8 HOURS OF SAFETY TRAINING TO ALL  TECHNICIANS AND COMPLETE  SAFETY AUDITS AT ALL  VALUE-ADD FACILITIES
PROVIDE AT LEAST 8 HOURS OF SAFETY TRAINING TO ALL TECHNICIANS AND COMPLETE SAFETY AUDITS AT ALL VALUE-ADD FACILITIES
SUPPORT FIVE NON-PROFIT OR PHILANTHROPIC-FOCUSED ORGANIZATIONS PER YEAR
SUPPORT FIVE NON-PROFIT OR PHILANTHROPIC-FOCUSED ORGANIZATIONS PER YEAR

Community

SunSource takes pride in supporting charities and other deserving organizations making a difference in the communities where we live and work. Past contributions have focused on breast cancer awareness and research, supporting veterans’ programs and services, and contributing to children’s health and wellness. SunSource employees across our 30+ companies have also participated in various local community events supporting such diverse causes as clean drinking water, feeding and clothing low-income residents, and promoting mental health awareness.



Diversity

SunSource believes that the diversity of its associates is a strength of the company, and we seek to continue to find ways to add talented new people who reflect diversity of perspectives, skills and experience. At SunSource, we embrace a culture that is inclusive, collaborative and open to the ideas of all, without bias or prejudice on the basis of race, color, religion, gender, age, sexual orientation or identity, disability, or any other protected class.



Training & Lifelong Learning

As SunSource grows, it is important that our associates grow with us. That’s why we ensure everyone in our organization has access to continuing educational opportunities that can help them develop professionally and personally. Depending on the associate’s role, we provide four distinct training offerings: SunSource University, Technical Training, Leadership Institute, and the Grow Our Own development program.

Support for Associates’ Well-Being

At SunSource, we know our people make the difference. That’s why we offer comprehensive compensation and benefits designed to support their overall well-being and position us as an employer of choice. We want to support them so they can do their best work, lead healthy lives, and invest in their futures.


Key Policies:

  • Medical, dental, vision, and prescription drug insurnace - both HRA and HSA options
  • Short- and long-term disability benefits
  • Life insurance plans
  • 401(k) retirement savings plan with company match
  • Paid vacation and holidays
  • Incentive programs in support of our pay-for-performance culture
  • Educational reimbursement program

Beyond traditional benefits, SunSource offers innovative programs and resources to support our associates’ mental and physical health. Many of our locations offer a wellness newsletter, biometric screenings and flu shots, corporate health challenges, discounted gym memberships and more. Should they need additional support, our Employee Assistance Program (EAP) is here to help at any time.

SunSource Safety Metrics

Total Recordable Injuries Rate (TRIR)

Goal
1.01
2024
1.12
2023
1.25
2022
1.08

Although our TRIR improved slightly from the prior year and remains below the national average of 3.1*, we did fall just short of our goal of 1.01.


* 2023 BLS Data for all industry sectors 

Severity Rate / Lost Days

Goal
3.5
2024
6.1
2023
15.4
2022
3.5

Our Severity Rate of 6.1 is an improvement of 60 percent in comparison to the prior year. However, we fell short of our 3.5 goal and are working to close this gap in 2025.

Safety Audits Completed

Goal
210
2024
100%
2023
84%
2022
30%

In 2024, we completed 100% of the planned safety audits at our value-added facilities, an improvement of 16 points above our performance in 2023. These site audits include factors such as access to first aid and emergency equipment; hazardous materials documentation and handling; inspections of lifting equipment; personal protection equipment utilization; safety observations; and more.

Safety Training Hours for Technicians

Goal
8h/per
2024
100%
2023
100%
2022
70%

Ensuring that our service and repair technicians follow best practices and work in the safest possible manner is extremely important to us. We allocate a minimum of 8 hours of training for our technical team members each year. Content ranges from new procedures to OSHA best-practice refreshers. We achieved 100% of our planned training in 2024.